FAQ

Default solution folder

Changing Voicemail Pin
If you forget your voicemail pin and your name is shown on the phone you can reset your pin from the Internet as long as you know your computer log in crede...
Fri, Jan 31, 2020 10:46 AM
Open a Shared Mailbox in O365
To view a shared mailbox, first make sure that you have permissions to view the mailbox.  Follow the steps below to add a mailbox; Go to office.com ...
Fri, Mar 31, 2023 10:16 AM
Adding Shared Mailbox Folder to O365
To view a shared mailbox folder, first make sure that you have permissions to view the mailbox folder.  Follow the steps below to add a mailbox; Go to...
Thu, Jul 26, 2018 7:55 AM
Adding Public Folder Calendar to O365
To view a public folder calendar, first make sure that you have permissions to view the calendar.  Follow the steps below to add a public folder calendar (i...
Mon, Apr 17, 2023 9:55 AM
Install Office Products for Free
The O365 licensing that all in the city with email accounts have includes 5 free versions of Office for pc or mac.  Please follow this link to view Microsof...
Mon, Aug 27, 2018 4:24 PM
Adding Public Folder to O365
To view a public folder in O365, first check with IT that you have permissions to view the public folder.  Follow the steps below to add a public folder (re...
Mon, Oct 17, 2022 2:43 PM
View Transfer Information on Desk Phone Screen
  Please open the attached document.
Thu, Oct 25, 2018 9:28 AM
Remote Desktop - (Access your work PC Remotely)
If you've already worked with IT and have your PC set up for Remote Access so that you can log into your work PC from home, please reference the attache...
Thu, Jan 3, 2019 4:37 PM
Changing Autoreply of Mail Enabled Public Folder
Setting AutoReply of Mail Enabled Public Folder *Note: User attempting these steps must have owner permissions 1. Open the "old" Outlook. See ...
Mon, Feb 12, 2024 10:07 AM
Mobile Phone Outlook Application Settings
You must select the following in the Outlook application settings otherwise you will receive an error that "Your administrator has restricted access to...
Tue, Jan 15, 2019 2:38 PM