To view a public folder in O365, first check with IT that you have permissions to view the public folder.  Follow the steps below to add a public folder (remove any favorites in the desktop Outlook before you proceed);

  • Go to office.com in a web browser
  • Login utilizing your email address and network password
  • Click on Outlook
  • Navigate to the mail application by clicking on the mail icon in the bottom left corner
  • Right click Folders>Select Add public folder to Favorites
  • Navigate to the location of the public folder
  • Highlight the desired public folder>Click on Add to Favorites at the top of the window
  • Click on the x in the top right corner of window
  • This will also cause the public folder to appear in your desktop Outlook list of Favorites