City of Flagstaff IT Helpdesk

Export existing older emails to backup file (pst). This process can be used for any type of account that you have in your Outlook; public folder (add it as ...

To change the greeting for a call handler account: Dial 2998 from any city phone or 2132998 from a cell phone Enter ID/extension of person who is maki...

Please review the attached file.

To review voicemail before removing permanently from a city phone: Press the messages button on your city phone Enter voicemail pin followed by the # ...

Open Outlook Click on File Click on Open & Export Click on Open Outlook Data File Navigate to the location of t...

Our spam solution is provided by Microsoft through our Office365 subscription.   Safe Email that is Marked as Spam There are two methods that Micros...

Use the attached form for any changes to existing software or IT infrastructure. Examples include but are not limited to the following: New software ...

Make someone my delegate A delegate automatically receives Send on Behalf permissions. By default, the delegate can read only your meeting requests and re...

Regular Distribution Groups Use these steps if IT has created the group for you. If you have created the group through SharePoint or Teams, then the steps...

See attached pdf for information.