To view a shared mailbox, first make sure that you have permissions to view the mailbox. Follow the steps below to add a mailbox;
- Go to office.com in a web browser
- Login utilizing your email address and network password
- Click on Outlook
- Click on your profile image in the top right corner of the browser window
- Click on "Open another mailbox...."
- Enter part or all of the name of the mailbox>Click on the appropriate account>Click Open
- An additional tab will open in your browser for the shared mailbox, one way you will know that it is the shared mailbox that is in the tab is the url
- If you need to change an autoreply or settings for the mailbox click on the gear icon
in the browser tab for the mailbox and type in a descriptive word(s) for the task you would like to do