FAQ

Default solution folder

Changing Permissions to Folders in Your Mailbox or in a Shared Mailbox
This procedure applies to a personal staff mailbox as well as shared mailboxes that have had a staff member designated as the owner.  To adjust the permissi...
Wed, Jan 30, 2019 4:55 PM
Scan to Email Function on Printers
Please note that this functionality hasn't been setup on all printers in the city, there are several back-end settings that need to be configured to mak...
Thu, Mar 21, 2019 11:08 AM
Getting to know your VoIP phone
Please review the attached document to review information about city desk phones.
Wed, May 1, 2019 12:48 PM
Cisco 7821 Two Line Phone User Guide
Please see the attached file for information about the 7821 desk phone.
Thu, Sep 12, 2019 4:34 PM
Cisco 8800 Series Five Line Phone User Guide
Please see the attached file for the Cisco 8800 series user guide.
Thu, Sep 12, 2019 4:35 PM
Adding a Shared Mailbox to a Samsung Phone
This solutions article provides the steps to add a shared mailbox to the Outlook App on a Samsung phone. Please note that your account must have full access...
Tue, Feb 21, 2023 4:51 PM
Web Portal for Cisco Desk Phones
Please see the attached file.
Tue, Sep 17, 2019 10:57 AM
Password Best Practices
Please review the attached PDF.
Tue, Nov 26, 2019 12:26 PM
Change the Historical Email\Calendar Information that Outlook Displays
The default Outlook setting is to only show mailbox\calendar data for 1 year.  To change this Outlook setting do the following; Open Outlook Click on ...
Thu, Feb 20, 2020 9:46 AM
Changing User Permissions to Public Folder Calendars or Mailboxes
Please reference the attached document if you have ownership permissions to the public folder.
Mon, Feb 24, 2020 12:16 PM