If Outlook is freezing or slow to load try this procedure to open Outlook with a new profile. One item to remember is that the new profile will not have any favorites from the old profile, autoreply will be cleared out and you will have to add again any shared mailboxes that were in the old profile. You can always switch back to the old profile by selecting it as your default profile or having Outlook prompt you as to which profile to use.

Step 1

Open Control Panel

Step 2

In the Large icons view click on the Mail (32-bit) setting

Step 3

Click on the Show Profiles button

Step 4

Click on the Add…..button

Step 5

Enter a profile name such as your first and last name>Click on the OK button>Click on the Next and then Finish buttons.

Step 6

Click on the radio button next to “Always use this profile”>Select the profile named in step 5 and click the OK button>Open Outlook to start using the new profile.

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