If a new user will not first be logging into a computer that is located at one of Flagstaff's city facilities then they must follow the steps below before attempting any type of login to the city's resources such as O365, remote desktop, etc.

  • Start a web browser on a computer that isn't connected to the city network.
  • Type https://remote.flagstaffaz.gov into the address bar.  Below is a screenshot of a Chrome address bar for your clarification, all browsers have an address bar at the top of the window;

  • Enter the username and password that your supervisor was given when your account was created.
  • You will be prompted the change the password.