To view a shared mailbox, first make sure that you have permissions to view the mailbox.  Follow the steps below to add a mailbox;

  • Open Outlook
  • Click on File>Click on the Account Settings button>Select Account Settings
  • Double click your account>Click the More Settings... button
  • Click the Advanced tab>Click the Add... button
  • Enter part or all of the name of the mailbox>Click OK>Click Next>Click Finish>Click Close