In our email system a safety net is in place to recover deleted items which includes email, contacts and calendar events.  Deleted items are retained for 14 days and can be restored to your Outlook.

To restore all items do the following;

  • Click on the Deleted Items folder
  • Click on the Home tab at the top of the Outlook window
  • Click on the button that states "Recover Deleted Items from Server"
  • Sort the data as needed by clicking on the column headers to quickly find the deleted item
  • Click on the applicable item, if needed multiple emails can be selected by using the Ctrl or Shift keys on your keyboard
  • Verify that the "Restore Selected Items" radio button is selected
  • Click on Ok

To refine your search to just search for deleted emails in a particular folder do the following (this is also the process for deleted items in public folders);

  • Click on the folder where the email was previously located
  • Click on the Folder tab at the top of the Outlook window
  • Click on the "Recovered Deleted Items" button in the ribbon

  • Sort the data as needed by clicking on the column headers to quickly find the deleted email
  • Click on the applicable email, if needed multiple emails can be selected by using the Ctrl or Shift keys on your keyboard
  • Verify that the "Restore Selected Items" radio button is selected
  • Click on Ok